Business Digital Signs With Service Level Agreements
Business digital signs and screens can sometimes feel intimidating. Having a top of the range piece of technology in your business can have numerous benefits, but you can also feel overly responsible for it if something goes wrong. That’s where having a Service Level Agreement (SLA) with your supplier can come in particularly useful.
An SLA can protect your business from unforeseen circumstances by plainly laying out certain stipulations that your screen supplier must adhere to following delivery of your product. Reputable digital sign suppliers offer SLAs, but be very cautious about dealing with those that don’t. You may not necessarily want to sign an SLA with your screen supplier, perhaps because you already have a technology maintenance contract with another company. Maybe you prefer to work on an ad hoc basis when it comes to maintenance and repair. However, it’s still important that the digital signage supplier you’re working with is confident enough in their products and service to offer ongoing support and aftercare. In terms of digital signs, then, what can you expect from an SLA? In essence, you want service and emergency cover from your SLA. Regular maintenance of your screens can prolong their life and keep them looking amazing. Similarly, it’s important to know you have someone to turn to if something goes wrong. Technology is not always perfect and there are always unforeseen circumstances lurking in the wings. If your digital sign stops working, you need to get it fixed as soon as possible, and an SLA can be the key to that.
SIS Digital offers Service Level Agreements to our customers that cover the full spectrum of maintenance and urgent cover for business digital signs. Our team can be contacted 24 hours a day, offering full peace of mind to all our customers. For more information about our service packages, call now on 0203 405 5750 or visit http://sis-digital.co.uk/.